Effective Date: May 14, 2026
At SKYHATCH, we aim to provide safe, reliable, and timely delivery of our products across India.
1. Shipping Coverage
We currently offer shipping across Pan India for eligible products and project orders.
For international shipping inquiries, customers may contact us directly.
2. Order Processing Time
- Orders are typically processed within 2–5 business days
- Customized or bulk orders may require additional production time
- Orders are processed only after payment confirmation (where applicable)
Customers will be informed in case of any unexpected delay.
3. Delivery Time
Estimated delivery timelines may vary depending on:
- Delivery location
- Product type
- Order quantity
- Logistics availability
Standard delivery timelines are generally between 5–12 business days after dispatch.
4. Shipping Charges
Shipping charges may vary based on:
- Product size and weight
- Delivery location
- Order quantity
Applicable shipping charges, if any, will be communicated during quotation or order confirmation.
5. Shipment Tracking
Once the order is dispatched, customers may receive:
- Tracking details
- Transport information
- Delivery updates
Availability of tracking depends on the logistics partner used.
6. Delivery Conditions
Customers are requested to:
- Provide accurate shipping information
- Ensure someone is available to receive the shipment
- Inspect packages at the time of delivery
Additional delivery charges may apply for failed delivery attempts due to incorrect information or unavailability.
7. Damaged or Lost Shipments
If the shipment arrives damaged:
- Notify SKYHATCH immediately
- Share images/videos of the packaging and product
- Report the issue within 48 hours of delivery
We will coordinate with the logistics provider for resolution.
8. Delays Beyond Control
SKYHATCH shall not be held responsible for delays caused by:
- Natural disasters
- Transport disruptions
- Government restrictions
- Weather conditions
- Unforeseen logistical issues
9. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
10. Contact Us
For shipping-related assistance, please contact:
SKYHATCH
Website: www.skyhatch.in
Email: info@skyhatch.in